Community Forum

authorization error 2002

the_scum1
New Poster

authorization error 2002

I keep getting authorization error om my Home app and can't log into my security system. I have a back up phone and the app works there though. I have cleared cache, deleted and reinstalled app. Still not working

the_scum1
New Poster

Re: authorization error 2002

Old phone was connecting but it updated home app and now same problem
ComcastAmir
Official Employee

Re: authorization error 2002

Hello the_scum1, I can help you with logging into your Xfinity home app. Are you still having issues? If so have you tried logging in online to our website to see if you get the same error? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!