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Xfinity home app error 11200

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Xfinity home app error 11200

I am getting error 11200 in the xfinity home app and I cannot access my home security when away from my home. it works when I'm at home. Please help!

Official Employee

Re: Xfinity home app error 11200

Hi lflood1 - 

 

I pulled up your account & am looking into this issue.  I will follow up with you here.

 

Thanks,

 

Rachel