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Xfinity home app crashes with Android 9

New Poster

Xfinity home app crashes with Android 9

After upgrade to latest app version and Android 9, app repeatedly crashes when trying to open camera video.
Official Employee

Re: Xfinity home app crashes with Android 9

nmanicka -- Thanks for reaching out.  We're aware of this issue & working on a fix.  I will provide an update when available.


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Official Employee

Re: Xfinity home app crashes with Android 9

nmanicka -- Can you please let me know if you're still experiencing this issue?


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New Poster

Re: Xfinity home app crashes with Android 9

The app is not yet updated. I am still on the 9.26.5 version.
But i am not seeing it crash anymore
What was fixed?
New Poster

Re: Xfinity home app crashes with Android 9

I am having the same issue.  Xfinity keeps resending the same access code multiple times and refuses to allow me to sign in.  I can not get the app to recognize my cell either.  

I need this fixed.  For a short time, I had the newest Apple phone and I was able to access my cameras.   I returned the phone and went back to using Samsung S9 though.