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Xfinity app not working

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Xfinity app not working

My Xfinity app shows the status of my home but anytime I try to turn off security or change a light it times out and doesn’t work... not sure what to do???
Silver Problem Solver

Re: Xfinity app not working


@Travisrisner198 wrote:
My Xfinity app shows the status of my home but anytime I try to turn off security or change a light it times out and doesn’t work... not sure what to do???

What device are you using?  My iPhones and iPads work.  

Can you manage your XHome system with the web portal?

https://home.xfinity.com/

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I am just a customer, volunteering my time to help other customers here in the Forums.
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Official Employee

Re: Xfinity app not working

Hi @Travisrisner198

 

Are you still having issues with the Xfinity Home App? What type of device are you using? Is the app up to date? Have you tried uninstalling and reinstalling the app to see if this happens? If so, and this has not helped, please send me a private message verifying your first and last name. 

 

To send a private message click on my name "ComcastChe", then click send a message. 

 

 


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