Hi cwillia4, I apologize for your experiences with your alarm system, but per agreement:
If a permit to install or operate an alarm system is required in the
municipality in which you live, you acknowledge that (a) unless otherwise required by law, it is your
responsibility, and not that of Company, to obtain the permit and to pay all costs associated with obtaining the
permit, and (b) local authorities may not respond to a premises which does not have a required permit. IF AN
ALARM IS ACTIVATED AND YOU DO NOT HAVE A PERMIT, WHERE REQUIRED, OR IF YOUR ALARM SYSTEM
GENERATES A FALSE ALARM, YOU ACKNOWLEDGE THAT THE LOCAL AUTHORITIES MAY IMPOSE FINES AND
PENALTIES ON YOU AND COMPANY, ALL OF WHICH ARE YOUR RESPONSIBILITY TO PAY.
I will send you a private message, please respond it you are still not able to log in.