We recently experienced an issue with Xfinity Home iOS Mobile App v7.2.1. Users may have experienced successive 43401 errors followed by a 13999 error message. Our team is already aware of this issue & have pushed a fix to users.
Edit - it seems updating to 7.2.2 has solved the issue
Hi bmcgk -
Thanks for reaching out and letting us know.
Hi arnoldcua1797 -
If you let me know what sorts of issues you are experiencing, I can help trouleshoot.