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Xfinity Home iOS Mobile App v7.2.1

Official Employee

Xfinity Home iOS Mobile App v7.2.1

We recently experienced an issue with Xfinity Home iOS Mobile App v7.2.1.  Users may have experienced successive 43401 errors followed by a 13999 error message.  Our team is already aware of this issue & have pushed a fix to users.  

New Poster

Re: Xfinity Home iOS Mobile App v7.2.1

Edit - it seems updating to 7.2.2 has solved the issue

Official Employee

Re: Xfinity Home iOS Mobile App v7.2.1

Hi bmcgk - 

 

Thanks for reaching out and letting us know.

 

Thanks,

 

Rachel

New Poster

Re: Xfinity Home iOS Mobile App v7.2.1

No. Version 7.2.2 is much more in having errors. Very frustrating. When app does not work, it is just mediocre. Paying a good chunk of money for good security & app keep having errors. It's unfair!
Official Employee

Re: Xfinity Home iOS Mobile App v7.2.1

Hi arnoldcua1797 - 

 

If you let me know what sorts of issues you are experiencing, I can help trouleshoot.

 

Thanks,

 

Rachel