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Xfinity Home App

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Xfinity Home App

I have an LG G3 Android phone and since the Xfinity Home app updated, it now does not keep me signed in when I check the box to keep me signed in.  Please help, this is frustrating!

Official Employee

Re: Xfinity Home App

Hi Anne24 - 

 

We are actively looking into Keep Me Signed In issues on a larger scale.  There are some things you can do that would help me troubleshoot.  Could you let me know if Keep Me Signed In works on your home wifi and just not when you are on 3/4G?  Also, you can try going into your phone's settings & clearing the app data.

 

Thanks,

 

Rachel