Xfinity Home App login error "We're having some trouble logging you in." "Try Again" over and over ever since the Nov 6th App update. It has kicked me out and won't let me login again. Please fix the App login issue.
Thanks for reaching out. I apologize for the frustration. I've pulled up your account & shared with engineering to troubleshoot. I'll reach out when I have more information.
Same problem here. Tech installed the system and all is working great EXCEPT the android app. Won't login, inserted user name and password and it does nothing. The tech had me login with his Iphone and it worked perfectly, just not on an android device.
jimslmor & iseiler - Thank you for reaching out. I've pulled up both of your accounts & shared them with engineering to include in their troubleshooting.
I found that my default browser was Microsoft Edge and it don't work. I changed the default browser to Chrome and all is well. Everything seems to be working for now.
iseiler - Thank you for taking the time to let me know!
jimslmor - I need some more information from you. I have sent you a private message. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.
I have a galaxy note 8 phone. my xfinity app wont go past the sign in button. it says im logged in- ID and password show preloaded..but it goes no where. i even uninstalled and started over. same problem