Xfinity Home app not working on Android device (Galaxy S7) - worked fine until 12/11/17. Now just keeps trying to connect and dots keep cycling. Have uninstalled and reinstalled app numerous times - same problem. Changed password and reset app on Iphone and Ipad - but unable to do so on S7 - just keep getting dots cycling. Not able to sign or or log in with new password. Not a good thing when you cannot access your home security while you are away!!!!!!!!!!!!!!!!!!!!!
Thanks for taking the time to post to our forums. Our engineering team is working on a fix that will be included in an upcoming release. I was able to pull up your account information & share it with them.
Thanks for reaching out. I apologize for the delay in getting back to you. Our engineering team is already looking into this issue. I was able to pull up your account details and share them with our engineering team to troubleshoot. I will reach out when I have more information!