i can no longer control my lights using the XH Mobile App for my Android phone; my phone meets all specifications for its use; about a week ago, I started getting an error 317080 when I tried to turn the lights on using the mobile app. Now it doesn't work. I can control the lights only from the monitor that came with my home security system
It wasn't my mobile app; it was my light modules; they sent a tech out and fixed it for me; no more problems; thanks
Hi memitchem -
Thanks so much for coming back & letting me know how everything went. Please don't hesitate to reach out if you have any further issues or concerns.
I apologize for the frustration that this has caused. We’ve recently experienced an issue with the Xfinity Home mobile app. We've been able to restore service. If you’re still experiencing issues, please PM me so I can troubleshoot with you directly.
Thank so much for reaching out & letting me know. If you need any troubleshooting help in the future, please feel free to post here!