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Whats the fix for this 43401 error

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Whats the fix for this 43401 error

When trying to log into the xfinity home app? I was working fine last night but once the app did a updat3 now the error shows up. Whats the fix?

Official Employee

Re: Whats the fix for this 43401 error

Hi larneyb -- 

 

I pulled up your account & would like to confirm the email address you are using to sign in.  I will private message you.

 

Thanks!

 

Rachel