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What is error 43401 on Xfinity home app ?

New Poster

What is error 43401 on Xfinity home app ?

What is error 43401 on Xfinity home app ?

Frequent Visitor

Re: What is error 43401 on Xfinity home app ?

I'm getting it this evening as well.   Could login just a few hours ago without issue...

Official Employee

Re: What is error 43401 on Xfinity home app ?

 

 

An issue causing this error has been resolved.  Please try again.

 

Thanks,

Shannon

New Poster

Re: What is error 43401 on Xfinity home app ?

Does this mean reinstall and try again?  Becasue I have been getting same error from app all day today.

New Poster

Re: What is error 43401 on Xfinity home app ?

I am having the same issue. Please help!
Official Employee

Re: What is error 43401 on Xfinity home app ?

Hi mischiefsmommy - 

 

I pulled up your account & do not see active Xfinity Home security service.  Please let me know if you believe this to be in error.

 

Thanks,

 

Rachel