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Update

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Update

App for iPhone keeps force closing when I view camera feeds since update anyone else have this issue
Official Employee

Re: Update

Hello S2ARTJ. I can help troubleshoot your force closing issue using the XFINITY Home app on your iPhone. Can you please provide the following information:

 

Apple IOS Version:

XFINITY Home App Version: 

 

Also, have you already verified both of these versions are the latest releases? 

Official Employee

Re: Update

S2ARTJ -- 

 

Thanks for reaching out!  I was able to pull up your account & share with engineering.  They're already looking into the issue & working on a fix that will be included in an upcoming release.  I will reach out when I have more information!

 

Thanks, 

 

Rachel