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Update messed up everything

New Poster

Update messed up everything

After the update today, I can't seem to seem arm/disarm with the home app. Also, the cameras take FOREVER to connect live.
Silver Problem Solver

Re: Update messed up everything

Start by ca;;in XHome Services; they have been very helpful.

1-877-298-0874


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Official Employee

Re: Update messed up everything

Azer55555 -- 

 

Thanks for reaching out.  What you described may be related to an issue we recently resolved.  Can you please let us know if you're still experiencing these issues?

Thanks!

 

Rachel