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Unable to sign in to Xfinity Home app

New Poster

Unable to sign in to Xfinity Home app

I haven't been able to sign in since I did the update three days ago. Keep getting error 43999
Problem Solver

Re: Unable to sign in to Xfinity Home app

It's so frustrating! Try writing to the Board of Directors! This has been happening much too frequently!

Official Employee

Re: Unable to sign in to Xfinity Home app

Hi Theiss64

 

To troubleshoot your issue, I need to be able to pull up your account.  I am private messaging you for more information.

 

Thanks!

 

Rachel