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Unable to set alarm.

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Unable to set alarm.

This app is so unreliable. Im unable to set my alarm from the app. Now im away from home and my home is not being protected. The camera wont even load.
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Re: Unable to set alarm.

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Official Employee

Re: Unable to set alarm.

Hi Likishia

 

We are currently addressing an issue that is causing similar errors for customers who are using the Xfinity Home mobile app.  Based on the times you've posted, it's likely you are affected.  We are already working to resolve these issues.  

 

I have noted your account so that I can follow up with you to make sure your issue has been addressed.

 

Thanks!

 

Rachel