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Unable to log into app today

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Frequent Visitor

Unable to log into app today

Brought up the Home app today on my iPhone XS to set my alarm and get “we’re having trouble logging you in” every time. The app has even brought me to the xfinity login page over and over and nothing works. I’ve tried quitting all apps and restarting. Never had this issue before, is something down?
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Silver Problem Solver

Re: Unable to log into app today


@mhedstrom wrote:
Brought up the Home app today on my iPhone XS to set my alarm and get “we’re having trouble logging you in” every time. The app has even brought me to the xfinity login page over and over and nothing works. I’ve tried quitting all apps and restarting. Never had this issue before, is something down?

For a test are you able to use the website?

https://home.xfinity.com/


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I am just a customer, volunteering my time to help other customers here in the Forums.
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New Poster

Re: Unable to log into app today

Unable to sign in in my I phone 6
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Silver Problem Solver

Re: Unable to log into app today


@Dol2 wrote:
Unable to sign in in my I phone 6

What exactly are you trying to do?  My iPhones stay signed in once I connect them to my Xfinity SSID/password.


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
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New Poster

Re: Unable to log into app today

I’ve been trying over a week to log into the Xfinity home app. Keep getting a login error.
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Silver Problem Solver

Re: Unable to log into app today

what is the wording of the error?

 


I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!