Community Forum
Earlier this week, mobile thermostat scheduling was released with version 8.8 of the XFINITY Home app for Android devices and version 8.10 of the XFINITY Home app for Apple devices.
Customers who have an RTC CT30S or Centralite Azela thermostat, or the new Zen Thermostat, can now access mobile scheduling through the Thermostat section of the XFINITY Home app. This feature allows customers to set the times and temperatures for their thermostat schedule so that the thermostat will automatically control their home's heating and cooling to help manage energy costs while staying comfortable.
**NOTE**: Please note that Works with XFINITY Home thermostats, such as Nest, do not support this feature, but you can create Nest schedules on the Nest itself or in the Nest web or app.
Adding or Changing a Thermostat Schedule
Follow these steps to add or change a Thermostat schedule from the Thermostat screen:
1. Sign in to the XFINITY Home app for mobile devices.
2. On the Overview screen, tap the Thermostat that you want to manage.
3. On the Thermostat screen, tap Create Schedule.
- If changing an existing schedule, tap Schedule, then skip to step 6
4. On the Create Schedule screen, tap Next.
5. Select the HVAC system that the Thermostat controls, then tap Next.
6. On the Schedule screen:
- The Thermostat you're working with is shown at the top (in this example, Living Room).
- The selected mode is highlighted at the top (in this example, Heating). If this Thermostat controls only one system (heating or cooling), you'll see only one mode.
- The selected day within the schedule is underlined above the time/temperature chart (in this example, Monday).
- The time/temperature chart at the bottom shows the start time and setpoint (preferred temperature) for each period in the selected day.
7. To view the settings for a different day, tap the day's abbreviation above the time/temperature chart. Swipe left to see later days in the week; swipe right to return to earlier days.
8. If you're happy with the start times shown, leave them as is and skip to step 11. Otherwise, tap the time you want to change and select the new time. Each time period must be at least one hour long. For example, if Wake time is 6:00 AM, Leave time must be 7:00 AM or later.
9. To copy the new time to other days, select the check boxes next to the appropriate days, then click Apply.
Careful! Changes are saved immediately and can't be undone.
10. Repeat steps 8-9 until you're happy with the start times shown on the Schedule screen.
11. If you're happy with the setpoints shown, leave them as is and skip to step 14. Otherwise, tap the setpoint you want to change, then select the new setpoint temperature.
12. To copy the new setpoint to other days, select the check boxes next to the appropriate days, then click Apply.
Careful! Changes are saved immediately and can't be undone.
13. Repeat steps 11-12 until you're happy with the setpoints shown on the Schedule screen.
14. When you're done with one mode, tap Cooling or Heating to switch to the schedule for the other mode. In this example, we're looking at the Heating schedule, so you'd tap Cooling.
15. Review and customize the cooling schedule in the same way you did for the heating schedule (starting at step 6).
16. When you're done with both schedules, tap Submit Schedule.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
