Community Forum

Session Error when I tried to login into xfinity home on iphone

Highlighted
New Poster

Session Error when I tried to login into xfinity home on iphone

Can not log on to the Xfinity Home app. I have uninstalled and get same error. I can log into my computer with my user/password but not on my iPhone or iPad. I really need for this app to work on my phone

Official Employee

Re: Session Error when I tried to login into xfinity home on iphone

Hi smandadhi - 

 

We experienced an issue yesterday that caused some customers to be unable to sign into the Xfinity Home mobile app for a period of time.  I pulled up your account to confirm that you've been able to sign in since the issue has been resolved & I see successful app activity at this time.  I apologize for any frustration that this has caused.  Please let me know if you are still experiencing issues.

 

Thanks!

 

Rachel 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!