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Safe Word or Central Station Passcode

Regular Visitor

Safe Word or Central Station Passcode

For Exfinity Home, Is the "Safe Word" and "Central Station Passcode" the same?

Official Employee

Re: Safe Word or Central Station Passcode

johnkellly --

 

Yes, the Central Station Passcode is a word used in alarm situations when the Central Monitoring Station calls to verify an alarm.  You create the code during initial system setup but can easily change it whenever you want.

 

The following support document details how to update this, should you ever want to change it: 

https://www.xfinity.com/support/home-security/changing-central-station-passcode/

 

Thanks!

 

Rachel