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Notifications

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Notifications

I had an update on my iPhone 8. Since I did the update I no longer receive notifications when my doors or windows are open.
Silver Problem Solver

Re: Notifications


@Xoxojessy wrote:
I had an update on my iPhone 8. Since I did the update I no longer receive notifications when my doors or windows are open.

Was the update the 13.0 release?


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Official Employee

Re: Notifications

Are you still not receiving notifications? Logs show that push notifications have been going out to your iPhone 8 device as of 9/23. Can you confirm that push notifications are enabled for XFINITY Home app on that device? Thanks

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