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Non- working app

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Non- working app

When I down loaded the latest version of the xfinity app it will no longer pull up on my phone. When I hit the app it goes back to the front screen of my phone it was fine until I upgraded
Official Employee

Re: Non- working app

Janicegunn -- 

 

Thanks for reaching out.  We are currently experiencing an issue with the iOS XFINITY Home app on certain device models.  Can you please let me know which device model & app version you are experiencing this issue on?

 

Thanks!

 

Rachel