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Need to reset my app in my phone for home security and thermostat

Adrian10
New Poster
‎11-11-2017 05:35 PM

Need to reset my app in my phone for home security and thermostat

Need to reset password
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RobertWy
Silver Problem Solver
‎11-12-2017 10:11 AM

Re: Need to reset my app in my phone for home security and thermostat

The Xhome touchpad?  Why do you need to change it?

https://www.xfinity.com/support/home-security/manage-user-codes/

https://www.xfinity.com/support/home-security/changing-central-station-passcode/


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ComcastRachelH
Official Employee
‎11-13-2017 11:10 AM

Re: Need to reset my app in my phone for home security and thermostat

Adrian10 -- 

 

Can you please explain in a bit more detail what you mean by "reset my app"?  I pulled up your account & see successful sign in activity via the XH app. 


If you'd like to update the password for your Xfinity Usernames, you can do so by following the steps in the following support article: https://www.xfinity.com/support/account/changing-or-resetting-your-password/

 

Please let me know if the above helps answer your question.

Rachel

 

 


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