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Multiple notifications or no notifications

Regular Visitor

Multiple notifications or no notifications

When there is an activity, we get three notifications for every single action. When our phones go idle for two hours, we get no notifications until we start using our phone again. The system also randomly disarms/arms.
Silver Problem Solver

Re: Multiple notifications or no notifications

I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread from a Comcast Official Employee.

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Official Employee

Re: Multiple notifications or no notifications

Hi @A64

 

Sorry for the delayed reply. I can help look into this. To protect the privacy of your account, please send me a private message verifying your first and last name, and the full account number or phone number associated with your services. 

 

To send a private message click on my name "ComcastChe", then click send a message.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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