Community Forum

Mobile App

New Poster

Mobile App

Every since the last update the App just keeps stopping!! I can't even use it. I have uninstalled and reinstalled and it won't work😣
Silver Problem Solver

Re: Mobile App


@mrfox4137 wrote:
Every since the last update the App just keeps stopping!! I can't even use it. I have uninstalled and reinstalled and it won't work😣

What device are you using?  Can you get to the web site?

 

I am not a Comcast Employee.
I am just a customer, volunteering my time to help other customers here in the Forums.
Was your question answered? Mark the post as best answer!
Official Employee

Re: Mobile App

mrfox4137 -- Thanks for reaching out. To pull up your account, I need some more information from you. I have sent you a private message. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.

 

Thanks!

 

Rachel


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!