Community Forum

I have a Samsung model SM-G955U

New Poster

I have a Samsung model SM-G955U

I am unable to get the Xfinity Home app to work on my phone. I am able to enter logon name and password. Tells me I’m logged in but app will not do anything after that. I have the latest version on my phone. Checked updates with no update available.

Official Employee

Re: I have a Samsung model SM-G955U

101081 -- Thanks for reaching out.  I'll Private Message you with more information.  Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.

 

Thanks!

Rachel


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!