First it tells me I'm already signed in, as my user name, I click continue and nothing happens. Then I try to sign in as another user, put in my ID and PW and it does Nothing again. I can go to website via browser and it let's me log in. I tried uninstalling and reinstalling the app but get the same results. How can I get this fixed?
Look at what usernames are assigned to your account.
Hi, tloker. Which device is this happening on?
OK and do you have any other device that has this app on it or a different device that you can get this app on?
Would you mind? That would help us narrow this down. Chances are, it will work on his iPhone and if that's the case, I can help you correct it on your phone. Thank you very much, I'll be on standby.
Got it. That's very interesting you're having trouble with more than one app. Can you please send me a private message with your name so I can look into some things on this end? I'll also check to see if we have reports from others experiencing similar trouble.