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I can't change the Nest Home/Away Status in the app

New Poster

I can't change the Nest Home/Away Status in the app

When I tap on the Status, a popup appears but it quickly disappears before I can select anything. I have to use the Nest app to change the status.

 

The Android app version I'm using is 8.28.6.828006.

 

--Ariel

 

 

Official Employee

Re: I can't change the Nest Home/Away Status in the app

Hi Ariel --

 

I've pulled up your account & have shared it with the appropriate team.  We are actively looking into this issue & working on a solution.

 

Thanks!

 

Rachel

Official Employee

Re: I can't change the Nest Home/Away Status in the app

Ariel -- 

 

Our engineering team has found the source of the issue & the issue should be corrected in our next app update!

 

- Rachel

New Poster

Re: I can't change the Nest Home/Away Status in the app

Hi Rachel,

 

Thanks for the update.  I'll be looking forward to the update to the app.

 

--Ariel