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Home Xfinity was up dated 3/22 app on iPad not working, any ideas why. Ask Comcast? But not getting a answer.. HELP

Silver Problem Solver

Re: Home

I would close the app and restart it.


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Official Employee

Re: Home

ce-96 -- 

 

Thanks for reaching out.  I've been able to pull up your account & share with engineering to troubleshoot.  In the meantime, getting crash logs from you would be helpful.  I will private message you with more information.  Private Messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.

Thanks!

 

Rachel


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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