wwhen I try to connect to the home portal through the mobile app or even the web portal. I am told to have the primary user grant me access. I am the primary user.
Any ideas what is going on?
Solved! Go to Solution.
I pulled up your account and will Private Message you with more information. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.
SAME!!! For 3 months I can’t sign in. I’m canceling Home
Are you using the account username/password?