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Home cameras do not stream on phone

New Poster

Home cameras do not stream on phone

The cameras do not stream on all of my iphone devices and they are frozen on the apps at 11pm for the weeks. 

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Official Employee

Re: Home cameras do not stream on phone

Willie10 -- 

 

Thanks for reaching out.  Can you take a look at your cameras and let me know what color the LED is and if it's on or blinking?

 

Thanks, 

 

Rachel


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New Poster

Re: Home cameras do not stream on phone

Hi,

 

left and middle LED is on and green. The right one is off.

 

Official Employee

Re: Home cameras do not stream on phone

Willie10 - Thanks for the additional detail - I've relayed this information to engineering.  I'll let you know when I have more information.


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Official Employee

Re: Home cameras do not stream on phone

Willie10 - Can you please try the cameras again? 


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