Solved! Go to Solution.
Start by deleting and reinstalling the app and let us know what happens.
Dd you call this number? 877-298-0874
To pull up your account, I need some more information. Can you please send me a private message with the phone number or @comcast.net email address associated with your account? To send a private message click on my name "ComcastRachelH", then click private message me.
Yes!! So glad to hear everything is working for you now. Please don't hesitate to reach out if you need anything in the future!