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Home app not working

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New Poster

Home app not working

I had cable internet and security installed yesterday. The app wont go to any other screen but "add a device" also it wont let me add emergency contacts. I've tried uninstalling and reinstalling several times with no change. I have the samsung note 8 .
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Silver Problem Solver

Re: Home app not working

Hi, Chris_Blanco! Thank you for posting! I can check what happened to the app. Please send me a private message and include your full name, the account holder's name as it's listed on the billing statement. Click on my name ComcastElla, then click Send a message.  


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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