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Glitch in App- Dhowss 1 Sensor open

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Glitch in App- Dhowss 1 Sensor open


 Glitch with Xfinity Home app. Showing 1 sensor open when all are closed. Can still set alarm. The Touchscreen says all is fine. Chatted already with one of your reps online, could not resolve. Said they would escalate to tech team. We shall see!

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Re: Glitch in App- Dhowss 1 Sensor open


@Kolbykakes wrote:

 Glitch with Xfinity Home app. Showing 1 sensor open when all are closed. Can still set alarm. The Touchscreen says all is fine. Chatted already with one of your reps online, could not resolve. Said they would escalate to tech team. We shall see!


I have had better luck with just calling them direct:

XHome Services 1-877-298-0874


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I am just a customer, volunteering my time to help other customers here in the Forums.
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