Community Forum
I am getting error 11311 when I try to arm system and also an error if I try from the Web portal. My husband also tried from the keypad and it didn't arm. This is aggravating, happens a lot that for some reason we can't arm the alarm.
Hi caracast75 -
I apologize for the frustration you are experiencing. We are aware of an issue causing errors on the mobile application & are actively working towards a resolution.
Thanks!
Rachel
Hi caracast75 -
We believe this issue to be resolved. Please reach out to me if you are still experiencing these errors.
Thanks!
Rachel