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Error code 21001 xfinity home

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Error code 21001 xfinity home

Still getting that code both on app and web site
Official Employee

Re: Error code 21001 xfinity home

Hi Ecope -


We are aware of an issue that is affecting the Xfinity Home Mobile App & Subscriber Portal.  Our engineers have been and continue to actively work on this issue. When resolved, App & Portal functionality will be restored & nothing will be needed to be done on your end.  I will provide updates to the pinned message at the top of this forum as they become available.  I apologize for the inconvenience and thank you for your patience.