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Error 43504

New Poster

Error 43504

I'm trying to log in to the Comcast labs home app and it's giving me ERROR CODE 43504 can anybody help me resolve this issue?
Problem Solver

Re: Error 43504

It's a systemwide issue created by a firmware update....that they are trying to resolve...I have the same issue today...hopefully they will resolve today!
New Poster

Re: Error 43504

Having same problem code 34504 can't sign in on phones iPad
But did on computer
New Poster

Re: Error 43504

I'm having trouble with this as well. I called Comcast and they just said to wait 24 hours. REALLY?
Problem Solver

Re: Error 43504

Try now...just started working again!
Official Employee

Re: Error 43504

Meembutter,

 

Comcast Labs is a test app and you should download the Xfinity Home app with the black icon here: https://itunes.apple.com/us/app/xfinity-home/id418965252?mt=8

 

Let me know if you continue to have trouble.

 

Thanks!

Shannon