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Error 43401

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Error 43401

I have been getting the same error code for two days. I have restarted my security touchscreen, restarted my modem, and even uninstalled and reinstalled the home app. Nothing seems to be working. Any help is appreciated! Thank you!!
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Silver Problem Solver

Re: Error 43401

Lots of hits on this forum:

http://forums.xfinity.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&fi...


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Official Employee

Re: Error 43401

Klleyva12 -- 

 

I pulled up your account & see the errors you mentioned.  I also see that there was an account issue at that time, but it appears to be resolved.  Now I'm seeing successful sign in activity.  Are you still experiencing this issue?

 

Thanks!

 

Rachel