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Disconnecting the camera?

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New Poster

Disconnecting the camera?

I think that someone in my house is disconnecting the camera and when I try to log into the camera on the mobile app, I get an error code and tells me to try again. That happened a few times for about an hour and then no problem. Is there a code that tells me if its disconnected?

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Official Employee

Re: Disconnecting the camera?

Hi jmmartin719 - 

 

I pulled up your account & would like to private message you for more information.  Private Messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.

 

Thanks,

 

Rachel


I am an Official Comcast Employee.
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