OrHome - Thanks for reaching out. I pulled up your account & see a ticket for this was already opened on your behalf. Engineering is already looking into this issue & I can let you know when a fix is available.
Tmdc98 -- Thanks for reaching out. I apologize for the frustration. I have already pulled up your account & shared with engineering to troubleshoot. I'll reach out when I have more information.
Any updates? This has been an ongoing problem for several months now, with no response from Comacast. Please advise of next steps.
I am having same issue on iphones. Been through all the troubleshooting with teir 2 tech. He couldn't fix it. Maybe some with more knowledge of the app, or a way I can install a previous version.
It works fine on ipad that has an older version of the app.
Hi All, if you're experiencing issues viewing your live camera feed via the XFINITY home app, please send me a private message with your full name so I can reach out to tech ops.