Hi Edcd08 -
We're currently experiencing an issue that is affecting the Xfinity Home Mobile App & Subscriber Portal. Our engineers are actively working on restoring full App & Portal functionality. I am adding your name, account & specific issues you've mentioned
to a ticket to confirm your issue is resolved once we've issued a fix. I will provide updates as they are available. I apologize for the inconvenience and thank you for your patience.
Same thing...we just had our system installed today. Was able to log in on my phone at installation and for a couple hours after, now, it just says "trouble logging me in." I can log in on my wifes phone, on the computer etc, but not on my smart phone. Not a great first impression for my first day with the system.
Hi rdoan71 -
I pulled up your account & see successful app activity on two devices: a Samsung & an LG. Can you please let me know if you are still experiencing this issue?