Community Forum
This message keeps popping up:
"Please sign in w/ the email that you provided at the time XFINITY Home was installed.
Error #43401"
But everything is the same. Email address & password.
HELP!
Thank you.
Go to My Account and see if you have another account.
https://customer.xfinity.com/#/users
Hi cyrakamina --
Thanks for reaching out. I pulled up your account & made an update on my end. Can you please try signing in again?
Thanks!
Rachel