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Can’t control my home security

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Can’t control my home security

Hello, I Can’t control my home security thru the app. I can’t even “add a device ” because it’s not one of the option. I used to be able to do it before they updated the app. Thanks
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Silver Problem Solver

Re: Can’t control my home security

The first thing I do is call XHome services because they have always been able to resolve my issues.

 

1-877-298-0874


I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.
Official Employee

Re: Can’t control my home security

Ramilviax -- 

 

Thanks for reaching out.  I'm happy to take a look at what's happening.  To pull up your account, I need some more information from you. I have sent you a private message.  Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.

 

Thanks!

 

Rachel