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Can't connect to cameras on Galaxy Note 9 after update

New Poster

Can't connect to cameras on Galaxy Note 9 after update

Slow connection to app and will not connect to cameras on my Note 9 after update.  Works on Iphone on the Verizon network.  I also can't connecto to cameras at home on wifi.

Official Employee

Re: Can't connect to cameras on Galaxy Note 9 after update

Hi Timothy,

 

We see successful camera playback for your account on your Galaxy Note 9 devices.  Can you please confirm that you are able to connect to your cameras now?

 

Thank you


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New Poster

Re: Can't connect to cameras on Galaxy Note 9 after update

same. i cant get live footage from the app