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Can’t access my device

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Can’t access my device

Can’t control my home security
Hello, I Can’t control my home security thru the app. I can’t even “add a device ” because it’s not one of the option. I used to be able to do it before they updated the app. Thanks
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New Poster

Re: Can’t access my device

Screenshot my my app, with my home security device not being an option
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Official Employee

Re: Can’t access my device

Hello rpalmer755. I can look further into this XFINITY Home App issue you are experiencing. Please send me a private message and include your full name, service address, and account number so I can access your account.