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Can't Install Keypad Apps

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Can't Install Keypad Apps

For over 3 weeks now I have not been able to install a new app to my keypad.  It won't install from the keypad or online.  I have rebooted the keypad, rebooted the router and modem and nothing works.  I had no problem deleting them but can't install.  Even those that were installed (Weather & Word of the Day) will not connect to the internet and give an error message.  Any suggestions?

Frequent Visitor

Re: Can't Install Keypad Apps

Sounds like ur touchscreen has lost connection to the Internet. Does it have broadband? Might need a tech to come trouble shoot that bc it isn't cust serviceable.
Official Employee

Re: Can't Install Keypad Apps

Hi natmar --

 

Are you still experiencing this issue?

 

Thanks!

Rachel