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Camera view freezes after 3 seconds

New Poster

Camera view freezes after 3 seconds

I have an LG stylo and everytime I open the app and click on the live view it only works for 3 seconds and then the image freezes. The timer keeps counting.
I have tried uninstalling and reinstalling but the problem persists. My wife has a Samsung, no issues. Also no issues with the laptop.

How can I fix this?
New Poster

Re: Camera view freezes after 3 seconds

Oh, and just an update..... 2 days the cam has been working, and right after posting this it is "BUFFERING"!
Official Employee

Re: Camera view freezes after 3 seconds

Hi badwolf1 - 

 

I pulled up your account & opened up a ticket on your behalf to investigate the camera issues you are experiencing.  A tech should reach out to you directly.

 

Thanks!

 

Rachel