I have an LG stylo and everytime I open the app and click on the live view it only works for 3 seconds and then the image freezes. The timer keeps counting. I have tried uninstalling and reinstalling but the problem persists. My wife has a Samsung, no issues. Also no issues with the laptop.
I pulled up your account & opened up a ticket on your behalf to investigate the camera issues you are experiencing. A tech should reach out to you directly.
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