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Arm/Disarm tone stopped on my iPhone

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Arm/Disarm tone stopped on my iPhone

When my xFinity home alarm was armed or disarmed, I used to hear a tone on my iPhone. For reasons unknown, all of a sudden, I no longer get the tone when my system is Armed or Disarmed. I've checked everything I can, but can't seem to get that tone back. I've uninstalled/reinstalled the Home app on my iPhone, logged out then back in, but nothing I do seems to get it back to the way it was. Was there a change to the app or something?....perhaps a change that eliminated this feature? Any help you all can provide is sure appreciated. 

Official Employee

Re: Arm/Disarm tone stopped on my iPhone

Hi carharvil -- 

 

The Xfinity Home mobile app has never included this feature.  Our touch screen does feature arm/disarm tones.

 

Thanks!

 

Rachel