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App update

Regular Visitor

App update

Since the last update 2 weeks ago..the app does not load my cameras, reboot does not work, i have unplugged cameras and restarted internet!!...have done it all!!...nothing works!!...and it was the same time as the app update that this all started!!
Silver Problem Solver

Re: App update


@loopy54 wrote:
Since the last update 2 weeks ago..the app does not load my cameras, reboot does not work, i have unplugged cameras and restarted internet!!...have done it all!!...nothing works!!...and it was the same time as the app update that this all started!!

What smart device (or wifi device) are you using?

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Official Employee

Re: App update

loopy54 -- Thanks for reaching out. I apologize for the frustration. I've pulled up your account & shared with engineering to troubleshoot. We're seeing successful activity on our end -- are you still experiencing this issue?


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