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Hi MadamC84 -
I've pulled up your account to investigate this issue & will private message you with more information. Private messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.
Thanks,
Rachel
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
